Thank you for supporting a small business and shopping with That Place.
If you are not entirely satisfied with your purchase, we are here to help. Give us a call and we can discuss the product and find a solution.
You have a 7 calendar days to return an item from the date you receive it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit in 3-5 business days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping cost for returning your item. Shipping cost are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions or concerns with your order, Please give us a call before returning to discuss the best solution. 909-355-4994